Are you trying to log into the iTunes and Apple Store but keep getting the error message “Verification Failed. There was an error in connecting to your Apple ID?” And you’re stuck with an error Connecting Apple ID?
How to correct Error Connecting Apple ID, Verification Failed
Make sure WiFi is turned ON. visit Settings > WiFi and toggle it on. If it’s already on, toggle it off, wait 20 seconds, and toggle back on. Also, make sure you connect to the fastest WiFi network available
Disconnecting from WiFi frequently happens after an iOS update
Try turning off WiFi and connect to your carrier’s cellular data network (charges may apply depending on data plan)
If you’re using a public WiFi network (or a restricted network), try using Cellular data instead or connect your device to a private hotspot, if available
Generate a verification code from another Apple device that uses the same Apple ID by going to Settings > Apple ID > Password & Security and tap Get Verification Code
You can also generate a verification code on your Mac in System Preferences > Apple ID > Password & Security (for older macOS, visit System Preferences> iCloud Settings > Account Details > Security)
If you use multiple Apple ID accounts for iTunes, iMessage/Messages App, FaceTime, App Store, Game Center, and iCloud, sign in with a single Apple ID account for all services OR sign out (toggle off) of all services and then sign back into your main Apple ID. Multiple Apple ID accounts cause problems authenticating, especially after iOS updates
How to correct Error Connecting Apple ID, Verification Failed
Make sure WiFi is turned ON. visit Settings > WiFi and toggle it on. If it’s already on, toggle it off, wait 20 seconds, and toggle back on. Also, make sure you connect to the fastest WiFi network available
Disconnecting from WiFi frequently happens after an iOS update
Try turning off WiFi and connect to your carrier’s cellular data network (charges may apply depending on data plan)
If you’re using a public WiFi network (or a restricted network), try using Cellular data instead or connect your device to a private hotspot, if available
Generate a verification code from another Apple device that uses the same Apple ID by going to Settings > Apple ID > Password & Security and tap Get Verification Code
You can also generate a verification code on your Mac in System Preferences > Apple ID > Password & Security (for older macOS, visit System Preferences> iCloud Settings > Account Details > Security)
If you use multiple Apple ID accounts for iTunes, iMessage/Messages App, FaceTime, App Store, Game Center, and iCloud, sign in with a single Apple ID account for all services OR sign out (toggle off) of all services and then sign back into your main Apple ID. Multiple Apple ID accounts cause problems authenticating, especially after iOS updates
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